Restonic Mattresses Complaints and Reviews

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Restonic Mattresses
Main address: 737 Main Street Third Floor 14203 Buffalo NY
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  • Mar 23, 2012
  • Furniture and Decor
  • Louisville, Kentucky
  • Top Restonic Mattress
  • 2
  • 236

I bought a single pillow top restonic mattress from a high school fund raiser to help support the athiletic department. Paid over $600.00 for it and I have only had it for now 5 months and it is sagging on one side. It can be seen with the bed being made, so I called the manufacture to see what could be done. They sent me a warranty package and want me to take pictures and measurements and I ask... Read more

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  • Mar 15, 2012
  • Furniture and Decor
  • Austin, Texas
  • Mattresses
  • 4
  • 467

Restonic Mattress Company carries a wonderful line up. I am a retailer in Austin Tx. and have carried their products for 30 years. They sale hundreds of thousands of mattresses each year and have very few complaints. Type in any other manufacture and they have many more complaints. What's funny is after reading all these complaints, it's mostly the retailers not doing their job. These... Read more

Was this review helpful? 15 15

  • Aug 18, 2011
  • Furniture and Decor
  • Sullivan, Wisconsin
  • Special Edition Pillow Top
  • 1
  • 198

2-25-10 purchased Special Edition Pillow Top Restonic mattress. The furniture store I purchased it from came to measure the problem in August 2011. One inch is not enough, it must be one and a half inches to qualify. Two thirds of the mattress in eighteen months on a ten year warranty is not good enough to qualify for replacement. This mattress was faithfully turned every month! I have... Read more

Was this review helpful? 3 1

  • Jul 30, 2011
  • Furniture and Decor
  • Livingston, New Jersey
  • Atlantis Mattress
  • 3
  • 206

We bought a Restonic because of the name what a laugh !! We were charged extra to exchange mattress and the mattress is still piece of ***, it is 7 months old and it is like sleeping on a board and it creaks and crunches every time you move, wakes you up just the noise alone, then it is so hard you hurt your ribs trying to get comfortable to get back to sleep. I will tell everyone to not even... Read more

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  • Jun 28, 2011
  • Furniture and Decor
  • Millington, Michigan
  • California King Mattress
  • 4
  • 120

Purchased our Restonic California King in July, 2008. Almost immediately all four sides started to cave in. They put a "spring" in the mattress so it would fold and go up our stairs. That was probably a big mistake! Sent an email to them.....no response. Then I bought very expensive mattress toppers trying to "fix" the problem and firm it up a bit. That did not really work. After reading these... Read more

Was this review helpful? 2 0

  • Jun 22, 2011
  • Furniture and Decor
  • Orlando, Florida
  • Natural Sleep M439
  • 4
  • 208
Restonic Mattresses - Very Disappointed!
1 of 3

We purchased King Size Restonic Mattress set in May 2010. First set they sent was the wrong set so we had to wait for the right set to be sent. Almost immediately impressions formed on both sides & now the top of the mattress is wrinkling up. We have nice bump in the middle and sleep in holes every night. I have attempted to contact them via email & received a return email with no response, I... Read more

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  • May 16, 2011
  • Furniture and Decor
  • Chicago, Illinois
  • Plush
  • 2
  • 120

Bought restonic mattress in 2008. After six months bed started to sag in the middle. woke up with back pain Complained to salesman, received foam to put under mattress. still back pain and sagging in middle. they took my mattress for 9 days for repair. They returned my mattress, its worst. asked repair companywhat they did to it, took off memory foam and put in firm foam. I told her the... Read more

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  • May 07, 2011
  • Furniture and Decor
  • Richmond, Virginia
  • 123

We purchased a Restonic mattress about a year and a half ago. Had the mattress only about 4 months and it started to sag in the middle..we were told it was normal and that was the type of mattress we bought. (memory foam) My husband (180 Lbs.) deployed and I am the only one sleeping in the bed.( ( weigh 113Lbs) We moved from Illinois to Virgina. Our mattress has two huge indentations in... Read more

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  • Apr 06, 2011
  • Shopping
  • Myrtle Beach, South Carolina
  • Restonic Cambridge Mattress
  • 1
  • 135

I purchased a king size Restonic mattress set in March 2010. After only a few months it started to indent and sag on both sides so bad, you could see it through my bed spread. I paid over a $1000.00 for it, sent them a letter to registered the complaint, they sent me a form to fill out in Jan.2011. I sent it back and I still have heard nothing, and it's now April 2011. It is the worst... Read more

Was this review helpful? 6 1

  • Feb 05, 2011
  • Furniture and Decor
  • Dallas, Texas
  • Monarch 1680
  • 8
  • 147
Restonic Mattresses - Gave me one choice: repair/replace sagging parts and return it.
1 of 2

I bought this Restonic Monarch mattress at a cost of $1170 barely over four years ago, and it was noticeably sagging by last year. My back's been hurting for over eight months now, and has to do with the bed being so uncomfortable. It will be picked up for repairs by the furniture company that sold it to me on Tuesday, but I was not offered any other form of redress/correction, when I would have... Read more

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