Restonic Mattresses
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Restonic Mattresses Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Restonic Mattresses has 1.9 star rating based on 54 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Quality of product, Bed for 2 yrs of 10yr warranty, Price.
Cons: Quality of the matress, No responce from company, Never again.Recent recommendations regarding this business are as follows: "look for some other brand.", "Stay away from Darvin Furniture and Restonic Mattresses", "Don't trust salesman", "Be careful, you will be told anything just to make the sell.", "Do not recommend".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Restonic Mattresses has 1.9 star rating based on 54 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Quality of product, Bed for 2 yrs of 10yr warranty, Price.
Cons: Quality of the matress, No responce from company, Never again.Recent recommendations regarding this business are as follows: "look for some other brand.", "Stay away from Darvin Furniture and Restonic Mattresses", "Don't trust salesman", "Be careful, you will be told anything just to make the sell.", "Do not recommend".
Most users ask Restonic Mattresses for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Restonic Mattresses Reviews
"Worst mattress ever bought in 45 years!"
We purchased the Restonic Kingston Firm Queen mattress from Horton's in Wichita,Ks 5 1/2 years ago. Two years ago it began sagging and sinking in spots. Now it...
"This is he worst mattress I have ever purchased."
Even though this mattress is turned regularly it sags on both edges and has a firm ridge in the middle now. User's recommendation: look for some other brand.
Phoenix, Arizona
This is he worst mattress I have ever purchased.
User's recommendation: look for some other brand.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hickory Hills, Illinois
Slippery slope not covered by warranty
I purchased this mattress in June 2022 and the mattress started going down like a ski slope around December. I contacted Darvin Furniture and they asked for pictures.
I sent them pictures and they said because their was a stain on the mattress that "voids" the manufacturer warranty. I am really struggling to understand what a stain has to do with the fact that the mattress is "TRASH". A mattress with a warranty of 5-10 years is no good in 5 months, Now this is fraud, at it's best.
They know their product is trash so they provide you with a warranty knowing they will come up with another excuse as to why the mattress can't be replaced. I wouldn't by another mattress with their name on it or anything else from Darvin furniture if I have to sit or sleep or the floor.
- Are pretty
- Poor quality
- Warranty is trash
- Foot of the bed slides down like a slope
Preferred solution: Full refund
User's recommendation: Stay away from Darvin Furniture and Restonic Mattresses
Houston, Texas
Exchange
User's recommendation: Be careful, you will be told anything just to make the sell.
Houston, Texas
Exchange
User's recommendation: Don't trust salesman
Buffalo Grove, Illinois
Mattress broke impossible to get replacement
User's recommendation: Do not recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lawrenceburg, Indiana
It should be illegal to sell this mattress!!!
We were shopping for a mattress during the height of the pandemic, thats the reason we went to a local furniture (Home Furniture, Lawrenceburg Indiana). We trusted this business as we have purchased furniture there before.
I explained how Ive had 3 back surgeries and I must have a high quality mattress. We purchased a king size mattress and within 2 nights we knew it was junk! My Husband would have to brace his hand against the nightstand to prevent him from falling to the floor! We called the furniture store and we met with Chris to resolve the issue.
It just happened to be the day the Restonic Representative was in the store. We talked to him about our complaints and he convinced us to purchase a more expensive mattress. We wanted to give the business a chance to make it right! What a mistake!
Apparently you cant even trust the company representatives! They delivered the very costly junk to our home and it was so bad! Called Chris, explained our same complaints with no resolve. He had me take several photos since it was now up to us to go through the manufacture warranty to no avail!
They would do absolutely nothing for us!
So we had to go purchase another mattress and we now have a $3000 mattress propped up against our basement wall! Do not buy from this company, worst product ever and the furniture store or the manufacturer will not stand behind the product they sell to the public!
- Poor customer service
- No response from the company
- Warranty ment nothing
Preferred solution: Full refund
User's recommendation: Do not purchase this product!!! JUNK!!!
Newton, Iowa
Did not hold up
- Made in iowa
- Quality of the matress
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor customer service
It is 9/21/2021 and I have yet to receive a response from Restronic Customer Service, even after emailing them directly on August 27, 2021. There is the distinct feeling of coils poking me in my upper back.
THis mattress is TRASH.
I do not recommend buying from this company, as if something goes wrong they WILL NOT BOTHER TO MAKE IT RIGHT OR REACH BACK OUT TO YOU! THEY SENT ME A DEFECTIVE OR USED MATTRESS!!!
Preferred solution: Let the company propose a solution
User's recommendation: Be wary, they don’t right their wrongs.
Service
- Quality of product
- Price
- Bed for 2 yrs of 10yr warranty
- Sagging
Preferred solution: Better Service
User's recommendation: In my branch I will not sell this product but I will refer our customers to other brands but not this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Garbage After Less than 1 Year
Preferred solution: Let the company propose a solution
User's recommendation: Don’t Buy Restonic
Terrible mattress
- Not comfortable not the ccs south beach firm
Preferred solution: Full refund
Oak Park, Michigan
Sinking mattress
Pharr, Texas
Bailey mattress
Soldotna, Alaska
My mattress is not fully expanded 1/4 of the head area is the foot rest is less than 1/4 in the sides in the middle are not even up yet it's been 72 plus hours
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Valparaiso, Indiana
Mattress
- Sagging
User's recommendation: Customer service just isn’t like it use to be.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Buffalo City, Eastern Cape
Disappointment
Preferred solution: Full refund
User's recommendation: I wont advice people to buy restonic
About
Restonic Mattresses is an integral part of the bedding industry. The company was founded in 1938 as the Triple Cushion Corporation and took the Restonic name in 1946. It makes its mattresses by using the "Marvelous Middle" technology. Restonic makes a variety of different types of mattresses from the traditional inner spring through to memory foam mattresses to even magnetic mattress. The company proposes different kinds of mattress like ComfortCare mattress, Latex mattress, Memory Foam mattress, Magnet mattress, Air mattress and others. The corporate office of the company is based at
737 Main Street Third Floor
Buffalo, NY 14203. The customer service is available at 847.241.1130 or via email: info@restonic.com.
Restonic Mattresses is ranked 394 out of 2270 in Furniture and Decor category
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The mattress is just one year old and it sages in the middle. I do rotate it and it is getting so bad that I don't think I will be able to keep it. It's really bad!!!!